Craig worked on the weekends and at night calling airline executives and embassies to make sure we could get on the airplane. He went the extra mile for us.
Craig was such a help!! He interfaced directly with the officials at the same time he was doing research on customs and treasury... he was able to untangle our problem with Inland Revenue.
Craig responded immediately and worked his contacts at the US Department of State and Homeland Security. I now have a ten-year US visa and am able to travel back and forth with ease.